Generalist Advisor (Housing, Benefits, and Debt) – Full Time

Job description

About the Role:

We are seeking a compassionate and motivated Generalist Advisor to provide high-quality, person-centred advice and casework across housing, welfare benefits, and debt. You'll be working across multiple locations in Northamptonshire to support clients facing poverty, housing instability, and financial hardship.

This is a Fixed-term post until 31st March 2026.

What You’ll Do:

• Deliver impartial advice and casework in housing, benefits, and debt matters
• Assist with benefit applications, housing options, budgeting, and debt management
• Advocate on behalf of clients with local authorities, creditors, and other agencies
• Maintain accurate and confidential case records using AdvicePro
• Work flexibly across delivery sites and support clients via face-to-face, phone, and online channels

About You:

• Experience working with disadvantaged or vulnerable adults
• Strong communication, organisational, and IT skills
• A team player who can also work independently and manage a busy caseload
• Knowledge of the welfare system and debt solutions
• A full driving licence and access to your own vehicle is essential

Why Join Us?

• Full training and induction provided
• Supportive and values-led organisation
• Meaningful work that makes a real difference in people’s lives

How to Apply

To apply for this role, please complete an application form and send to HR@a-c.org.uk. CV’s without an application form, will not be accepted.

Interviews will take place as soon as a suitable application is received. We have the right to withdraw this advert prior to the closing date if we find a suitable candidate. Join us in creating a positive impact on the lives of those who need it most. We look forward to hearing from you!

Note to Recruitment Agencies:

We kindly request that recruitment agencies refrain from contacting us regarding this vacancy. We are managing the recruitment process in-house and do not wish to receive unsolicited assistance. Thank you for your understanding.