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Home / Supported accommodation / Landlords

Working with landlords

Lease a suitable property to Accommodation Concern and help create safe, stable homes for people rebuilding their lives.

Supported accommodation house
3 or 5 year leasesReliable rental arrangement, managed by AC.

A different kind of letting arrangement

Predictable for landlords. Life-changing for residents.

Accommodation Concern works with private landlords across Northamptonshire to provide safe, stable homes for people who would otherwise be homeless or at risk of homelessness.

We understand that managing a rental property can be demanding. Landlords may have experienced rent arrears, unreliable tenancies, damage, difficult evictions or periods where a property has remained empty while mortgage and maintenance costs have continued.

Leasing a property to AC offers a more structured approach. We enter into a commercial lease with the landlord, usually for three or five years. AC manages the property, supports the residents and deals with the day-to-day issues that can arise.

Why partner with AC?

Good property, properly managed

89

beds currently provided across our supported accommodation

22

houses currently providing safe places to stay

24/7

on-call and security response arrangements outside office hours

Benefits for landlords

A secure arrangement with a clear purpose

Rent

Guaranteed rental income

A predictable rental arrangement for the duration of the commercial lease, paid by Accommodation Concern rather than individual residents.

Term

Longer-term certainty

We usually agree leases for three or five years, reducing the stop-start uncertainty of frequent re-letting.

Voids

Reduced rental voids

Suitable properties can be brought into use for supported accommodation, helping reduce empty periods.

Care

Day-to-day management

AC manages residents, neighbour contact, routine checks, minor repairs and issues relating to the use of the property.

Risk

Resident damage covered

Repairs to damage caused by residents sit with AC, subject to the terms of the lease and reasonable wear and tear.

Impact

Local social value

Your property becomes part of a practical route out of homelessness for people in Northamptonshire.

Clear responsibilities

Everyone knows where they stand.

Typical landlord responsibilities

  • Annual Gas Safety Certificate
  • Electrical Installation Condition Report
  • Structural maintenance, roof and external building repairs
  • Boiler, central heating and main utility supply systems
  • Major defects, water ingress or works affecting the building's integrity

Typical AC responsibilities

  • Day-to-day maintenance and minor repairs
  • Managing residents, concerns and behavioural issues
  • Regular health and safety checks and annual fire risk assessment
  • Portable appliance testing and property condition monitoring
  • Neighbour contact, on-call rota and 24-hour security response

The final division of responsibilities is set out in the commercial lease before the property is brought into use.

How onboarding works

From first conversation to supported accommodation

1

Initial conversation

We talk through the property, location, likely rent, timescales and whether the arrangement could work for both sides.

2

Property visit

We assess suitability, condition, layout, safety requirements and any works needed before occupation.

3

Lease and checks

We confirm documents, responsibilities, legal terms, compliance checks and the final commercial lease.

4

Prepare for residents

The property is prepared for use, neighbour contact routes are arranged and residents are matched through our referral pathways.

Typical timescale: most suitable properties can be onboarded within around eight weeks, depending on condition, documents and any safety or improvement works required.
Keys and housing paperwork

Supported Exempt Accommodation

More than a room

Supported Exempt Accommodation is housing provided alongside care, support or supervision for people who need additional help to live safely and independently.

Our residents receive structured support to address issues that may have contributed to homelessness and to prepare for more independent accommodation. This can include tenancy skills, budgeting, benefits advice, health and wellbeing, daily routines, employment barriers and move-on planning.

Residents normally occupy their room as licence holders rather than tenants. Each resident signs an occupancy agreement, and AC remains responsible for managing the property and the residents living within it.

Common questions

The detail landlords usually ask about

How is rent agreed?

Rent is agreed case by case, taking account of location, size, condition, Local Housing Allowance and relevant market rental rates. It must be fair to the property owner and financially sustainable for the service.

Who deals with neighbours?

AC manages issues relating to residents and day-to-day property use. Where appropriate, neighbours are given contact details so concerns come to us rather than to the landlord.

What happens if there are problems with a resident?

We use support planning, risk assessment, clear occupancy conditions and a structured warning process. Where serious or immediate risks arise, the licence arrangement allows us to respond more quickly than a standard residential tenancy.

Will the property be checked?

Yes. We carry out routine property inspections, health and safety checks, fire safety checks, communal area monitoring and maintenance reporting. Significant issues affecting landlord responsibilities are reported promptly.

What happens at the end of the lease?

The lease sets out notice arrangements and the condition in which the property must be returned. AC works with the landlord in advance so residents are moved appropriately and the property is handed back in line with the agreement.

Interested in working with us?

Let your property provide stability, support and a route away from homelessness.